This Privacy Policy explains how Datawiser LLC (“we”, “us”, “our”) collects, uses, and protects information when you use the PLARV platform and related services (“Service”). By using the Service, you acknowledge and agree to this Policy.
1. Information We Collect
Account Information: Name, email address, company name, role, and contact details.
Usage & API Data: Requests sent to the Service, timestamps, configuration parameters, and high-level usage metrics.
Billing Information: Subscription status and payment metadata (processed by third-party payment providers; we do not store full payment credentials).
Technical Information: IP address, device type, browser, operating system, and basic logs for security and reliability.
2. How We Use Information
- Provide, operate, and maintain the Service
- Process requests and deliver outputs
- Monitor performance, reliability, and abuse
- Manage subscriptions, billing, and support
- Comply with legal and regulatory obligations
Important: Customer data is processed to deliver the requested Service. We do not sell customer data and do not provide it to other customers.
3. Data Sharing
We do not sell personal data. Information may be shared only with:
- Service Providers: Infrastructure, hosting, monitoring, and payment processors acting on our behalf
- Legal Authorities: When required by law or to protect rights, safety, or security
4. Data Security
We implement reasonable technical and organizational measures to protect data, including encryption in transit, access controls, and monitoring. No system is completely secure, and we cannot guarantee absolute security.
5. Cookies & Logs
We use limited cookies and logging mechanisms for authentication, session management, and basic analytics. You may disable cookies in your browser, though some features may not function properly.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal data we hold about you
- Request correction or deletion
- Request a copy of your data
- Opt out of non-essential communications
Requests can be sent to privacy@plarv.com.
7. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Account-level data is removed within a reasonable period after account termination unless retention is required by law.
8. International Transfers
The Service is operated from the United States. If you access it from another country, your information may be processed in the United States or other jurisdictions where our providers operate.
9. Children’s Privacy
The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated through the Service or via email where required.